What We Collect and Why We Collect It
We collect information in three main areas. First, account registration data: your name, email address, phone number, and the mobile wallet you connect — whether that is bKash, Nagad, or Rocket. We need this to verify your account and process payments accurately. Second, transaction records: every
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deposit and withdrawal you make is logged against your account wallet so we can resolve disputes and meet our internal audit requirements. Third, device and session data: when you access the platform from your phone or browser, we record your IP address, device type, and session
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timestamps. This helps us detect unusual login activity and keep your account secure. We do not sell your personal data to third parties. We may share limited data with payment processors — for example, when a bKash or Nagad transaction needs verification — and with service
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providers who help us run the platform, all under confidentiality agreements. Where local law or an eligible region requires us to disclose data to a regulatory body, we will do so, but we will not go beyond what is required. Data retention follows a standard period
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after which inactive account records are purged, unless a legal hold applies. You can request a summary of the data we hold on your account at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.